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Welcome to ZKTeco POS HelpDesk 2.5 (beta)

Welcome to My ZKTeco POS Support!


The one-stop support solution for POS Support Customers.

Search for solutions

  • Download patches and updates
  • Access proactive support tools
  • Collaborate with the My ZKTeco POS Support Community
  • Create a Service Request

Create a Ticket
Fill out the form to submit all the important information in order to help you more quickly.

Upload a File
If you need to send Tech Support a file that is too large for an email attachment, you can upload it directly.

Documentation
Access all product documentation including user and reference guides, tutorials and quick start guides and much more.

Provide Feedback
Tell us what you think about our:
- Technical and Sales Support
- Support Site
- Product Usability
- Website

ZKTeco POS Business Support will enable your business to take advantage of:
  • Software Updates: Get the latest updates, new features, and available solutions.
  • Access: Take advantage of online, around the clock, self-solve support.
  • Stability: Increase system performance and reduce downtime.
  • Problem Resolution: Gain access to technical resources and Micro Focus experts.
  • Defined Response Time Objectives: Know when to expect an initial response to a problem raised.
  • Optimization: Optimize your IT environment with our technical expertise.
  • Communication: Receive proactive notifications about new software versions and patches, participate in discussion forums, and search our extensive online knowledge base

ZKPOS HelpDesk v2.5 | © 2018 - 2025 | ZKTeco POS Solutions